PRIVACY POLICY
Effective Date: September 4, 2026
Pro360 Renovation ("Pro360 Renovation," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit www.pro360renovation.com (the "Website"), submit a quote request, contact us, or otherwise interact with our services.
1. INFORMATION WE COLLECT
Depending on how you interact with our Website and business, we may collect the following categories of information:
Information You Provide Directly
When you contact us, request an estimate, submit a quote request, or communicate with us, we may collect:
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First and last name
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Telephone number
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Email address
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Service or project type
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Information you voluntarily provide about your renovation or construction project
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Property or project information you choose to provide
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Other information you voluntarily submit through our forms or communications
Our Website's quote request form currently requests your first name, last name, phone number, email address, and service type.
Information Collected Automatically
When you visit the Website, certain information may be collected automatically, including:
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IP address
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Browser type
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Device type
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Operating system
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Approximate geographic information
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Pages viewed
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Date and time of visits
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Referring website
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Website interactions and usage information
This information may be collected through cookies, analytics tools, pixels, and similar technologies.
2. HOW WE USE YOUR INFORMATION
We may use information we collect to:
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Respond to inquiries and quote requests;
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Contact you about your requested services;
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Schedule consultations;
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Prepare estimates or proposals;
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Communicate regarding potential or existing projects;
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Provide and manage construction and renovation services;
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Improve our Website and services;
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Understand how visitors use our Website;
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Maintain Website security;
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Detect and prevent fraud, abuse, or unauthorized activity;
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Comply with applicable laws and regulations; and
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Carry out other legitimate business purposes.
We will not use personal information for purposes materially different from those described in this Privacy Policy without providing additional notice when required by law.
3. COOKIES AND TRACKING TECHNOLOGIES
The Website may use cookies and similar technologies to operate properly, remember preferences, understand Website traffic, and improve the user experience.
Third-party services used on or through the Website may also use cookies, pixels, or similar technologies.
You may be able to control cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of the Website.
4. ANALYTICS AND THIRD-PARTY SERVICES
We may use third-party service providers to help operate, analyze, secure, advertise, or improve our Website and business.
These providers may include Website hosting providers, analytics providers, communication platforms, advertising platforms, scheduling tools, payment processors, or other technology providers.
Third-party providers may process information according to their own privacy policies.
We do not control the privacy practices of third parties and encourage you to review their applicable privacy policies.
5. HOW WE SHARE INFORMATION
We may disclose personal information to service providers and other parties when reasonably necessary to operate our business.
For example, information may be shared with:
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Website hosting and technology providers;
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CRM and customer-management platforms;
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Communication and email providers;
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Analytics providers;
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Advertising and marketing platforms;
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Professional advisors;
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Contractors or project partners when necessary to provide requested services;
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Government authorities when required by law; and
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Other parties with your direction or consent.
We do not sell personal information in the traditional sense of exchanging customer information for money.
However, certain online advertising, analytics, or tracking activities may be considered "sharing" or "selling" under certain privacy laws depending on how the technology operates. Where legally required, we will provide applicable opt-out mechanisms.
6. CALIFORNIA PRIVACY RIGHTS
California law provides certain privacy rights to qualifying California consumers.
Depending on whether a particular privacy law applies to Pro360 Renovation and to your circumstances, you may have rights concerning your personal information, including rights to:
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Know what categories of personal information are collected;
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Know how personal information is used and disclosed;
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Request access to certain personal information;
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Request deletion of certain personal information;
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Request correction of inaccurate personal information;
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Opt out of certain sales or sharing of personal information;
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Limit certain uses of sensitive personal information, where applicable; and
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Receive equal treatment for exercising applicable privacy rights.
Not all rights apply to every business, consumer, or situation, and certain legal exceptions may apply.
California's privacy laws, including the CCPA as amended by the CPRA, provide specific rights and exemptions depending on the business and its activities.
7. HOW TO SUBMIT A PRIVACY REQUEST
To submit a privacy-related request, contact us using the information below:
Email: info@pro360renovation.com
Phone: 714-610-0314
Please include enough information for us to reasonably understand and respond to your request.
For certain requests, we may need to verify your identity before providing information or completing a request.
We will process requests in accordance with applicable law.
8. DO NOT SELL OR SHARE MY PERSONAL INFORMATION
Pro360 Renovation does not intentionally sell personal information for monetary consideration.
If our use of third-party advertising or analytics technologies is determined to constitute a "sale" or "sharing" under applicable California privacy law, we will provide the legally required method for consumers to exercise their applicable opt-out rights.
California consumers may also be able to use a recognized Global Privacy Control (GPC) signal where applicable.
9. DATA RETENTION
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, complying with legal obligations, and protecting our business.
The length of time information is retained may vary depending on the type of information and the purpose for which it was collected.
10. DATA SECURITY
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of transmitting information over the Internet or storing information electronically can be guaranteed to be completely secure.
Accordingly, we cannot guarantee absolute security.
11. CHILDREN'S PRIVACY
Our Website is intended for a general audience and is not directed toward children under 13.
We do not knowingly collect personal information from children under 13 through the Website.
If you believe a child has provided personal information to us, please contact us so that we can take appropriate steps.
12. THIRD-PARTY LINKS
Our Website may contain links to third-party websites, social media platforms, or other services.
We are not responsible for the privacy practices, security, or content of third-party websites.
We encourage you to review the privacy policies of any third-party websites you visit.
13. DO NOT TRACK
Some web browsers provide a "Do Not Track" signal.
Because there is currently no universally accepted standard for responding to all browser-based Do Not Track signals, our Website may not respond to every such signal.
Where applicable law requires recognition of a particular privacy preference signal, we will comply with applicable requirements.
14. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time.
When we make changes, we will update the "Effective Date" at the top of this page.
We encourage you to review this Privacy Policy periodically.
15. CONTACT US
If you have questions about this Privacy Policy or our privacy practices, please contact:
Pro360 Renovation
Rialto, California
Phone: 714-610-0314
Email: info@pro360renovation.com
Website: www.pro360renovation.com
© 2026 Pro360 Renovation. All Rights Reserved.
